• business strategy development
• post-merger integration
• organizational development and change management
• methodology development
• communication strategy
• executive and leadership development
• training curriculums and course development
• change management for ERP systems conversions

Kathryn excels in analyzing complex qualitative barriers to performance and building effective solutions.

She began her career in 1984 with Andersen Consulting (now Accenture,) in Los Angeles first in IT systems and then in training development where she served as an industry education manager. As a manager on numerous internal and client-facing projects, Kathryn expanded her skills to change management, M&A post merger integration and strategy development. In 2002, Kathryn joined Parson Consulting as a Director and focused on building methodologies for best practice service offerings and building and running their executive development program. She also developed Parson’s change management offering.

Areas of expertise include building and implementing change management programs for companies undergoing significant change or launching high impact initiatives. Kathryn’s projects have encompassed a wide range of change activities including ERP systems implementation, helping executives articulate their current and future state strategies, organizational assessments to identify barriers to growth and change, training curriculums, and communication strategies. Kathryn recently served as the change management lead for a manufacturing client’s ERP implementation where the change management role was recognized by the executive team as a key ROI factor in the project successfully completing on time and on budget with successful uptake throughout the organization.

Helping professional services firms, Kathryn is an expert in developing delivery frameworks and tools for underperforming and emerging service offerings. She contributed to the launch and growth of over 20 service offerings in 3 consulting firms through a concentrated approach leveraging the firm’s pockets of expertise to develop delivery methodologies and best practices tools plus related tools such as QA criteria, sales messaging, and staffing models. Kathryn is able to quickly leverage the knowledge of a few experts to the entire firm.

While at Parson, Kathryn developed and ran the Executive Development program for 20 executives that included 360 feedback grounded in the values of the company, certified feedback coaching, individualized development programs and performance progress monitoring. Kathryn has deep experience in building competency-development curriculums directly aligned to business strategy. Her career with Andersen’s education division gave her a depth of experience in instructional design and aligning skills and capability development directly to business strategy. She has applied this approach for numerous clients to develop training curriculums and events that measurably achieve their business goals. For example, she recently developed case-based training to help shift the culture of a large aerospace company from division-specific risk management to company-wide. Subsequently, the company has launched numerous cross division risk sharing protocols and continues to build shared risk monitoring.

Kathryn has worked with numerous executive teams involved in mergers, joint ventures, strategic alliances, start-ups or evolving business models to clearly articulate future state goals and break them down into prioritized strategic objectives, critical processes, implementation plans, committed implementation teams and a program management approach.

Kathryn received her Bachelors of Science in Business from California State University, Long Beach and her Masters in Learning Sciences from Northwestern University in Evanston, IL.