Specialized Professional Competence
Ross is an experienced professional with over two decades of experience working with senior level executives. Ross’ area of expertise is influencing change through design, development and management of creative and innovative training and human capital programs. Ross has broad experience in applying creative problem solving skills in an ambiguous, changing environment for a wide variety of clients.

Experience/Background
Most recently, Ross has been instrumental in designing and developing training for a number of global clients in diverse industries. Ross led a large-scale rollout of a new practice methodology in the professional services arena. He evaluated and recommended a go-forward strategy for training to enhance efficiency and employee morale in the mining industry. Ross also worked with senior leadership at a top-tier law firm to achieve buy-in from the partner group on strategic priorities.

Ross joined the St. Charles Consulting Group (StCCG) following five years as the Director of Training for Parson Consulting, a global consulting firm serving Chief Financial Officers in mid-size to large publicly traded companies. In this capacity, Ross was responsible for developing the firm’s training strategy and curriculum, including sales training, on-boarding, and core consulting and technical skills.

Ross also was a Principal with Arthur Andersen. Ross served as the Director of Human Resources for the Learning and Personal Growth practice within Andersen. In this role, Ross built the Human Resources function to meet the needs of over 400 training professionals. He implemented a comprehensive performance review system and managed the professional development program. Ross successfully managed significant change during periods of dramatic growth within the training function as well as the eventual termination of operations. Ross also served on the Andersen Human Capital Executive Council, providing strategic direction on global human resource initiatives. As Director of Training for multiple service lines within Arthur Andersen, Ross led the training development groups responsible for aligning the business and education strategies. In addition to building the core training curriculum, he was responsible for liaising with senior firm leadership and managing key sponsor relationships. Ross spent a year in the London office developing the UK Tax Curriculum plan.

Education/Professional Achievements
Ross holds a Bachelor’s in Sociology from Alfred University and a Master’s degree in Organizational Communication, Learning and Design from Ithaca College.

Contact Information
rstern@stccg.com