"I have hired and rehired St. Charles Consulting Group several times now to help on an array of projects. They teamed with us to create our onboarding program, a New Manager school, and our competency model, which is the foundation for our performance management process. StCCG is highly professional and has the level of expertise in their subject matter that I need. They are able to find the right resources and deliver on results, providing great value for the agreed-upon fees."
Director of People Strategy
Specialty Consulting Services Firm
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"Our coach did an outstanding job at our meeting. We received a lot of great feedback. Everyone walked away seeing how her presentation/message applied to them and tied into the overall strategy message on relationship building. As it relates to the coaching that she has provided to me personally, she continues to do an outstanding job. I can see a difference over the past few years in my personal development, leading and understanding the needs of the staff members and how I manage a challenging relationship. Overall, she is a star in my book! I would not know what to do with out her! "
Partner
Professional Services Firm
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"St. Charles Consulting Group provided our team with both the tool and the training to apply business process architecture to complex processes. For the first time, we created process maps that really gave everyone a common understanding of the overall process. We saw opportunities and were able to eliminate steps that weren’t important. The tool was so powerful, we leveraged it again and again with other groups in our organization to gather data, analyze it and improve our operations. Our StCCG coach had such a great style and approach, he actually made it fun!"
Six Sigma Master Black Belt
Retailer
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"Just wanted to send you a quick note of thanks for all of the great work and the support you've been to me and the firm throughout these months. It has been a tremendous pleasure to work with you. I've learned so much from you and have enjoyed it so much. You fit so well into our group and made trying to solve some of our crazy problems so much more bearable. You really epitomize the concept of a working partner."
Director of Learning & Education
Professional Services Firm
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"We selected St. Charles Consulting Group to lead the development of our behavioral interviewing program. Their proven experience, access to resources, customized approach, and business model allowed us to develop and implement a world-class cost effective solution for our firm. We worked through a single contact who accessed the right team with diverse skills and career backgrounds. This gave us an effective value proposition for our delivered results. The collegial style and innovative thinking created a combination of best practices and next practices wrapped in a unique and differentiated manner. We have since used StCCG to further our leadership development efforts with a key high potential group within our firm. We consider StCCG a strategic partner for our organization."
SVP, Really Cool People (HR)
Hospitality and Real Estate Services Firm
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"Our StCCG coach is very skilled at helping me to identify key factors that are keeping the team from performing effectively, and coming up with ways to instigate change that benefit both the team and my own personal needs. As a coach, she was always friendly and upbeat, but also really challenged me to appreciate various perspectives and take on the hard issues. She always managed to find a perfect balance between giving suggestions for ways to deal with management issues and challenging me to come up with the ideas on my own. I couldn’t recommend her more highly."
Director of Finance
Health Care Organization
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"We first offered the Coaching Clinic to our managers in 2002. Since that time, the communication that occurs between managers and employees has been more meaningful and beneficial. Not only are the annual performance review discussions more productive, but managers are finding time throughout the year to engage in “coaching moments” with their staff. These unplanned candid discussions cover topics from career planning to problem resolution to setting personal and profession goals. We look forward to more Coaching Clinics."
Director of Human Resources & Administrative Services
Mutual Insurance Company